Front Office Team
It is the hope of the entire Start Smiling Dental family that patients feel welcome and at ease with our dental practice from their very first phone call. Our front office team members- Natalie, Kenya, Vannesa, and Lorie - are dedicated to seeing that goal to fruition. Your call will be answered promptly, and your questions and concerns will be treated with respect and priority. Our team is prepared to help you set an appointment, provide you with driving directions, assist you in understanding your dental insurance benefits, and ensure that you understand what will take place during your upcoming visit. When you arrive to our facility, our front office staff will greet you, help you sort through new-patient paperwork, and answer any questions you may have about your appointment or procedure.
Helping You With Appointments
We understand that life is busy, which is why our Front Desk team members are trained to help you schedule your important dental appointments at your convenience, and around your schedule. They can set up, at your request, a series of text and email reminders, to help you keep it in mind as it approaches. We now also have to ability to text during office hours to make your scheduling needs easier.
helping you afford your care
Start Smiling Dental wants you to achieve the care and smile you desire while remaining within your budget. Our front office team members are skilled in making it happen! Many of our patients do not have dental insurance, or when they do there are still out-of-pocket expenses, which is why we offer in-house payment plans as well as financing through Care Credit and Lending Club. We never want you to decide against a recommend dental procedure due to finances, so no matter the situation, we encourage you to speak privately with our team. We promise to work confidentially and compassionately with you to help you afford the dental healthcare that you deserve.
navigating your dental insuran
With so many different plans and variables, figuring out what your dental insurance covers and what it does not can be tricky. We understand that it’s important to get all you can out of your dental insurance benefits, which is why we have skilled insurance coordinators on staff at Start Smiling Dental. Our insurance coordinators stay knowledgeable in dental insurance coding, and are trained to maximize your benefits and minimize your out-of-pocket expense. Our dental insurance coordinators work closely with our billing and finance team to help find solutions for your specific situation, so that you can receive the dental care you deserve at a price you can manage.